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CRM Recruitment Software: Which One Should You Choose?

We’re sure you’ve got better things to do than trawl through long CRM recruitment software reviews, so we’re going to make life easy for you.

Here are the best recruitment CRM systems on offer, with the key features, advantages and disadvantages of each one.

The average time a sales representative spends on sales: 47%; on administrative tasks; 39%

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Not convinced you need a recruitment CRM? Read our guide!

1. The Freebie!


Firstly, HubSpot CRM isn't an ATS or RMS. It’s a CRM, sales and marketing platform. The best thing about HubSpot? It’s free! Well, to start with anyway, but it takes off the pressure of having to commit after a trial.

The idea is that you’ll be hooked if you like the system, or partner with a marketing agency so they can provide inbound marketing services along with the CRM. It’s how HubSpot can afford to give you the system for free!

Key Features

  • Contact management - create a contact management strategy
  • Deals - create a sales pipeline to manage your leads
  • Lead analytics - know how successful your leads are
  • Email scheduling - reach your prospects at the right time
  • Contact and company insights - extra information collected from HubSpot's insights database
  • Tasks - keep track of your to-do-list
  • Outlook and gmail integration - Make targeted marketing easier
  • Facebook lead ads - connect your Facebook account to create or sync ads


  • It’s free - take your time to learn the system
  • No customisation limits
  • Automatic insights
  • Integrate with other CRM systems
  • Deal tracking function


  • Customer support - paid clients are more important!
  • Doesn’t suit large corporations
  • If the system gets results but you need new features, your price will go up

2. The Popular Choice


Bullhorn combines an applicant tracking system (ATS) and a CRM recruitment software system, making it a great all-rounder. It’s best suited to medium-large sized businesses.

It’s popular, with over 8,000 businesses using the system. The main goals for those using the system are to improve service delivery, manage operations and increase sales. So you get a versatile package.

Key Features

  • Passive activity tracking - view all email interactions with candidates
  • Onboarding process tracking - shorten the time between placement to start
  • Integration marketplace - find the plugin you need
  • Call centre and customer support portal - get help when you need it
  • Reporting insights - get accurate information on the data that matters
  • Outlook and Gmail integration - make targeted marketing easier
  • LinkedIn Recruiter integration - take advantage of two sets of data
  • Bullhorn sidebar - sourcing productivity tool


  • Accessibility - anytime, anywhere, any device
  • Easy to use - stylish and modern interface
  • Committed to improving the system with regular updates
  • Excellent customer service
  • Integrates with HubSpot


  • Price by quote - could be a waste of time if it doesn’t suit your agency
  • Mobile functionality is known to be poor
  • Doesn’t have an app

3. The All Rounder


Zoho is known for its ability to work with businesses of all sizes, whether you’re an entrepreneur, small-to-medium size business or large corporation, you’re covered.

Zoho’s main focus points are salesforce management, lead management and account management. Looking at the website, it’s stylish and modern, and they’ve worked with some big companies like Netflix.

Key Features

  • 4 packages to choose from - free, standard, professional, enterprise
  • 3 support packages - basic, classic, premium
  • Workflow management - create workflow rules, email notifications and webhook actions
  • Sales force automation - tasks, events, call logs and notes
  • Artificial intelligence - lead and deal close predictions
  • Product customisation - custom field, modules and buttons
  • Reports & Analytics - custom reports, KPIs and funnel analytics
  • Social - Facebook, Twitter & Google integration
  • Zoho Recruiter - ATS integration


  • Free for three users - basic package
  • Cheap for better packages
  • Regular updates
  • Easy to use and customise
  • Ideal for small businesses
  • Open API’s
  • 4 Zoho recruiter packages - with free trial


  • Slow customer support
  • Young company, so expect glitches
  • Customer support is to fix bugs, not problem solve (software not solutions)

4. The New Kid On The Block


Founded 2 years ago, TalentLyft are here to make a statement. There’s no mention of ‘recruitment’ or compliance on their website. They’re open, dynamic and pride themselves on being unique and different. Creatives, huh?

Their model compromises 4-stages and looks at the full-scale recruitment process. It's like an extension of the inbound marketing philosophy, incorporating recruitment into the process.

Key Features

  • TalentLyft Source - find high-quality candidates
  • TalentLyft Engage - communicate with those contacts
  • TalentLyft Convert - turn your site visitors into applicants
  • TalentLyft Track - streamline your recruitment strategy and measure every step
  • Interview scheduling
  • Product customisation - custom field, modules and buttons
  • CV search
  • Candidate tracking
  • Self-service portal


  • Affordable
  • Great customer support
  • Simple navigation
  • Cover pre and post recruitment


  • Seems to be a candidate focused CRM, no client services mentioned
  • Lacking full email integration
  • Probably won’t suit corporate businesses

5. The Recruitment Experts


This software has been created by professionals with more than fifty years of experience in recruitment and 20 in recruitment software development.

It was built for recruitment businesses of any size and can be hosted locally, in the cloud, or in your cloud.

Key Features

  • Interaction tracking
  • Interview management
  • Onboarding
  • Reference checking
  • Interview scheduling
  • Job requisition
  • Self-service portal
  • CV parsing


  • Innovative product
  • Feature rich
  • Functional
  • Vendor management system and online timesheets


  • Overcharging for simple services
  • Can’t contact customer support if you haven’t completed training
  • Desktop version reported slow

6. The Challengers


Vincere is a cloud-based recruitment software company that competes (ruthlessly) with Bullhorn. They pull no punches and are very clear when stating their ambitions! Just look at their name; Vincere - to win or conquer.

The owner has over 20 years experience in recruitment and they position themselves as a firm who know what you want, having felt your pain points before. They’re ideal for direct hire, contract and executive search companies.

Key Features

  • Sales leaderboard
  • Livelist
  • ATS & CRM
  • Analytics
  • Candidate portal
  • Mobile app
  • Client portal
  • TV dashboard


  • Problem-solving functionality
  • Attention to detail
  • Quick setup
  • Search LinkedIn and Indeed from inside the software


  • 2-week free trial - no credit card needed
  • No phone number for support - only email
  • No timesheets
  • No video interviewing

There you go, that’s our top 6! Which is the best recruitment CRM for you?

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