Red-Fern Media Cookies & Privacy Policy

1.0 About this Policy

1.1 Document Control

The document is to be reviewed annually and updated.

1.2 Policy Purpose

The purpose of the Red-Fern Media Privacy Policy and Statement is to ensure that all personnel whom we deal with either as prospective customers, customers, suppliers or employees fully understand the company’s commitment to meet or exceed all the GDPR legislation that is relevant to the company and the services it provides.

1.3 Distribution

All published on website.

2.0 The Policy

2.1 Introduction

The EU General Data Protection Regulations (GDPR) require all companies to treat personal information collected or handled securely and maintain accurate records as to how this information is stored and used. Red-Fern Media recognise that your privacy is important. This document details the information regarding personal data that Red-Fern Media collects, stores and uses.

Red-Fern Media will comply in full with the principals of the GDPR that requires that personal data shall be:

  • Processed lawfully, fairly and in a transparent manner in relation to individuals;
  • Collected for specified, explicit and legitimate purposes and not further processed
  • in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  • Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals;
  • Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures..

2.2 How we collect personal information

Red-Fern Media collect personal information via the following means:

  1. Personal Meetings.
  2. Telephone Calls
  3. Online web and printed Forms
  4. Research or referrals.
  5. Transferred by a Third Party in relation to services offered (eg. Mail Fulfilment). 6. Employee details during Induction and employment.

As of the 1st July 2017 we are in the process of re-obtaining positive permission for all personal information held and stored in order to comply with the GDPR.

2.3 The type of personal information we collect and store

The Type of Information Collected and Stored by Red-Fern Media:

  • Name
  • Work Title
  • E-mail address
  • Employer
  • Employers address
  • Telephone Number
  • Bank Account Details restricted to Account Name, sort Code and Account Number
  • Additional Personal Information such as hobbies, interests, family details etc – used to establish rapport.

The Type of Personal Information transferred to Red-Fern Media:

The information that is required by Red-Fern Media is often a subset of a much larger data set that may contain a much wider set of personal information than that required by Red-Fern Media to fulfil their services. This information may include:

  • Name
  • Work Title
  • Home address
  • Family Details
  • Income Details
  • E-mail address
  • Telephone Number
  • Mobile Number

2.4 How we use personal information

Red-Fern Media may use your personal information to:

  • Administer and pay our employees.
  • Contact our customers relating to past present and future sales.
  • Collect Payments and send Invoices and Statements.
  • Administer and Personalise our web sites or e-mails.
  • Send marketing information.
  • Supply products and services.

Red-Fern Media employs a “need to know” policy of sharing information between its employees, agents or subcontractors and will only disclose sufficient information to allow our employees, agents or subcontractors to complete their objectives and as such these parties will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the uses described above Red-Fern Media may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

2.5 How we insure your personal information is kept secure

Red-Fern Media will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

All employee information will be kept and stored securely on secure servers and accessed by Password Protected Payroll, Accounting and Time Recording software.

All customer and Supplier details will be kept stored securely on secure servers and accessed by Password Protected CMS , and accounting Software.

2.6 What we will do in the event of data being compromised

If in any event we feel that the data has been compromised, lost or stolen we will immediately inform all interested parties and take immediate action to mitigate the compromise.

2.7 Our lawful basis for processing this data

If the personal information has been collected by Red-Fern Media we will ensure we have your permission to use the data necessary for the fulfillment of services provided or in order to take steps to procuring further orders.

If the personal information is transferred to Red-Fern Media for the purposes of fulfilling a service we will obtain a statement from the transferee that they have the consent of all personnel to which the information refers before entering into a contract.

2.8 Data Retention

All data transferred to us by third parties will be stored in a restricted area of our secure server.

It will be held there until either the data is no longer required or the transferee has requested us to destroy the data. Data transferred to us will be disposed of using an electronic shredder. Data that has not been used will be destroyed by secure means after a period no greater than 12 months.

All data collected on employees will be held for at least 5 years after employment ceases for archiving purposes unless requested to do otherwise.

All data collected on customers or potential customers will be held whilst ever that data is considered useful or unless requested to do otherwise. The Data will be reviewed at least annually.

2.9 Your rights

All personnel that Red-Fern Media hold personal information on have the following rights:

  • The right to be informed of the data being held.
  • The rights of access to the information being held.
  • The rights to rectification of any errors in the information being held.
  • The rights to have the information destroyed.
  • The rights to restrict the use of the information.

2.10 Updating this statement

Red-Fern Media may update this privacy policy from time to time and will ensure that the latest version is held on our web site www.red-fern.co.uk.

You should check this page occasionally to ensure you are familiar with any changes.

2.11 Contacting Red-Fern Media

If you have any questions about this privacy policy or personal information that Red-Fern Media holds please direct your enquiries as follows:

  • By email to info@red-fern.co.uk
  • By post to Data Security, Red-Fern Media, Media House, Burnley Rd, Altham, Accrington, BB5 5TX.

2.12 Making a complaint

If you have a concern about Red-Fern Media’s information rights practices, you should report it to the ICO by accessing by either e-mailing casework@ico.org.uk or accessing their web site www.ico.org.uk